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#6245 – Bug SH404 and Flexicontent

Posted in ‘Pre-sale questions’
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Friday, 25 December 2015 07:30 UTC
dreamdev
Hello,
when I activate sh404 (enable url optimization) and want to create new article or just save existing article via the administration, I got an error with a blank page.
Can you tell me how to avoid this bug?

Best
Monday, 04 January 2016 09:00 UTC
wb_weeblr
Hi

This is a pre-sale forum, please use the helpdesk for any support question.

A white page means you have a PHP error happening on your site. Before you open your support ticket, you should set Joomla "Error reporting" to maximum, this will most likely display the actual error message.

Rgds
 
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