Last post 15 hours 50 min ago

Posts last week 128

Average response time last week 28 min

All time posts 70381

All time tickets 10863

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6245 – Bug SH404 and Flexicontent

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Friday, 25 December 2015 07:30 UTC

dreamdev

Hello,
when I activate sh404 (enable url optimization) and want to create new article or just save existing article via the administration, I got an error with a blank page.
Can you tell me how to avoid this bug?

Best

Monday, 04 January 2016 09:00 UTC

wb_weeblr

Hi

This is a pre-sale forum, please use the helpdesk for any support question.

A white page means you have a PHP error happening on your site. Before you open your support ticket, you should set Joomla "Error reporting" to maximum, this will most likely display the actual error message.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.