Last post 5 hours 18 min ago

Posts last week 89

Average response time last week 30 min

All time posts 67645

All time tickets 10455

All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6222 – How can I open a new ticket for support?

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Thursday, 05 November 2015 09:27 UTC

gabriele8

Hello yesterday I bought sh404sef component. I installed it but I have some problems, how can I ask a question in your help desk? I can show only open tickets and I can't show button for new ticket
thanks fot the answer!
Gabriele

Thursday, 05 November 2015 09:33 UTC

gabriele8

ok... with firefox I don't show new ticket... I try to open page with safare and I can show the button!

Monday, 09 November 2015 12:30 UTC

wb_weeblr

Hi

Most likely a browser caching issue.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.