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#6198 – Probleme avec la page d'accueil

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 30 September 2015 15:53 UTC

HOLLEVILLE

Bonjour,

Je viens d'installer sh404SF sur mon site à la place de ARTIO JOMSEF, qui posait quelques problème avec certains composants

Tout semble fonctionner correctement ( pas encore eu le temps de tout découvrir )
sauf la page d'accueil qui ne s'affiche pas correctement; Il y a seulement le header et le menu, et plus rien.
Quand je change la destination de la page d'accueil, vers une page qui fonctionne correctement, cette anomalie se reproduit, quand elle est en position page d'accueil.

J'a surement loupé un paramétrage

Merci de votre aide

Cordialement
Frank

(Je me suis permis de vous écrire en francais, il semblerait que vous le soyez aussi, sauf erreur de ma part...)

Wednesday, 30 September 2015 16:08 UTC

wb_weeblr

Hi

This is most likely either a content language configuration issue or an Itemid problem. Both can be solved easily, however we're going to need more information such as site URL, probably credentials, etc

However:

- this forum is only for pre-sale questions, please use the helpdesk for any support request
- though some of use are French, we strictly only use English, which is the only common language here, so please use that when you open your ticket at the helpdesk.

Thanks and best regards

Wednesday, 30 September 2015 16:41 UTC

HOLLEVILLE

Hi,

Here the site : http://www.officiel-des-parents.fr/

Administrator

http://www.officiel-des-parents.fr/administrator/index.php

Thanks you by advance

Best Regards

Frank

Thursday, 01 October 2015 06:54 UTC

wb_weeblr

Hi

You have just published the password to your site publicly. I very strongly suggest you delete this account, or change password immediately.

As I told you above, this forum is for pre-sale question,please use the helpdesk for all communication.

Rgds

Thursday, 01 October 2015 06:56 UTC

wb_weeblr

Hi

As a first safety measure, I connected to the site and cahnged the password (AFAIK, one cannot delete their own account), so you should be safe now.
Please open a ticket now.

Rgds

Thursday, 01 October 2015 07:00 UTC

wb_weeblr

Hi

While I was there, I fixed the language configuration problem, and purged URLs, so the home page seems fine now.

Rgds

Thursday, 01 October 2015 08:07 UTC

HOLLEVILLE

Hi,
Thanks for your help. Is there a particular configuration for this problem (language) ?

I removed access

Regards

Frank

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