Last post 12 hours 11 min ago

Posts last week 141

Average response time last week 4 hours 42 min

All time posts 67824

All time tickets 10480

All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6164 – Could you please add my sh404f licence?

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Thursday, 02 July 2015 09:24 UTC

Thornton

I have already sent an email with the billing information to [email protected] 6 weeks ago. At the moment I´m not able to update my sites.

Kind Regards

Thursday, 02 July 2015 10:37 UTC

wb_weeblr

Hi

Yes, we received your demand and replied the next day (april 21) asking for the required information but you never replied. Please follow the guidelines in this dedicated FAQ item about possible free of charge subscription with us.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.