Short break for holiday season

The holiday season is with us and we'll be off from December 25, 2025 and back on January 5nd, 2026.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site).

All the best to your and your family! See you around in 2026!

 

#6161 – How do I ask a post sales direct question?

Posted in ‘Pre-sale questions’
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Thursday, 25 June 2015 12:55 UTC
ruth_here
Hi

I have bought the SH404SEF extension and I can't see to find where I can ask a direct question? the only categories here are pre-sales questions and I have already purchased. PLease help

Thanks
Thursday, 25 June 2015 14:06 UTC
wb_weeblr
Hi

As outlined in the sticky post above, all support is provided through our helpdesk, which link is also availabe under the "Get Help" menu at the top of this page:



Rgds
 
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