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#6161 – How do I ask a post sales direct question?

Posted in ‘Pre-sale questions’
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Thursday, 25 June 2015 12:55 UTC
ruth_here
Hi

I have bought the SH404SEF extension and I can't see to find where I can ask a direct question? the only categories here are pre-sales questions and I have already purchased. PLease help

Thanks
Thursday, 25 June 2015 14:06 UTC
wb_weeblr
Hi

As outlined in the sticky post above, all support is provided through our helpdesk, which link is also availabe under the "Get Help" menu at the top of this page:



Rgds
 
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