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#6121 – SH404Sef

Posted in ‘Pre-sale questions’
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Wednesday, 29 April 2015 21:10 UTC
Santos
Hello,
I had an old subscription sh404sef.
Suddenly the site appeared white, 500 error, does not open.
How can they help me?
If I purchase a new version solves?
Use Joomla 2.5 - www.intermedicos.com.br
You can charge and solve my problem?

thank you
Thursday, 30 April 2015 19:28 UTC
wb_weeblr
Hi

Not sure if I understand your questio well. We do provide support to our subscribers, but we are not available for custom work.

Please open a ticket on the helpdesk if you still need help - as your site seem to be ok right now.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.