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#6118 – Update don't work #401

Posted in ‘Pre-sale questions’
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Thursday, 23 April 2015 10:34 UTC
aceberlin
If I start the update I received the Server Error 401 for http://u1.weeblr.com/dist/sh404sef/full/com_sh404sef_4.4.9.2487_full.zip
Thursday, 23 April 2015 10:39 UTC
wb_weeblr
Hi Norman

Do you have a subscription with us? have you read this: https://weeblr.com/frequent-questions#ad ?

Rgds
 
Thursday, 23 April 2015 11:20 UTC
aceberlin
I had a subscription by anything-dig... and i have you supported with a new subscription here (to 2016-08-07)! ;)
Friday, 24 April 2015 14:30 UTC
aceberlin
Hello?
Friday, 24 April 2015 14:37 UTC
wb_weeblr
Hi

If you have a subscription, then as stated in the sticky post above, you should use the helpdesk to open a support ticket.
As a first gues, I'd assume you haven't set your weeblr.com update keys? found on your dashboard?

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.