Last post 43 min ago
Posts last week 156
Average response time last week 29 min
All time posts 50576
All time tickets 8006
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6112 –

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 20 April 2015 19:56 UTC
I am using sh404SEF with joomla 2.5.28, virtuemart 2.6.12

I want to buy sh404SEF for my upgrade to J3.4 und VM 3, but I have big problem in on my actual configuration on

in user registration: no errors are diplayed (wrong password, or registration succesfully)
instead of this, all fields are cleared and nothing happens

with SH404SEF inactivated - it works (test-site:

so my question before i can buy the new version for my update: what's wrong with mit SH404SEF, what can I do?
Tuesday, 21 April 2015 07:50 UTC

We provide support support through our helpdesk (, and indeed this is for our subscribers. If you have an active Anything Digital subscription, we may offer a free of charge one with us, please read the related FAQ item here:

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.