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Monday, 20 April 2015 19:56 UTC
nkarner
I am using sh404SEF 4.2.1.1586 with joomla 2.5.28, virtuemart 2.6.12

I want to buy sh404SEF for my upgrade to J3.4 und VM 3, but I have big problem in on my actual configuration on http://www.bio-garten.at/cms/bio-garten-shop/shop

in user registration: no errors are diplayed (wrong password, or registration succesfully)
instead of this, all fields are cleared and nothing happens

with SH404SEF inactivated - it works (test-site:

http://www.hochbeet-profi.com/j252/index.php?option=com_virtuemart&view=user&layout=edit&Itemid=100293)

so my question before i can buy the new version for my update: what's wrong with mit SH404SEF, what can I do?
Tuesday, 21 April 2015 07:50 UTC
wb_weeblr
Hi

We provide support support through our helpdesk (https://weeblr.com/helpdesk), and indeed this is for our subscribers. If you have an active Anything Digital subscription, we may offer a free of charge one with us, please read the related FAQ item here: https://weeblr.com/frequent-questions#ad

Rgds
 
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