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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#9317 – Unable to upgrade sh404sef for Joomla 3

Posted in ‘SEOInfo and other Weeblr extensions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 14 December 2022 09:47 UTC
[email protected]
Hi, i've unable to upgrade sh404sef . https://u1.weeblr.com/dist/sh404sef/full/com_sh404sef_4.24.6.4348_j3_full.zip -> Page not Found. Can you send it to me? Thanks. Simone.
Wednesday, 14 December 2022 09:58 UTC
wb_weeblr

Hi

This link is not for download and it is 100% normal to get a 404.

sh404SEF updates can be done through the Joomla updater, like all Joomla extensions, or by downloading the zip file from our website under the Downloads menu item.

This requires in both case an active subscription and that your update key has been entered in the corresponding field of sh404SEF configuration.

The process is described in full on this page of sh404SEF documentation.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Wednesday, 14 December 2022 10:05 UTC
[email protected]
Hi, the automatic upgrade doesn't work, i've filled all the 2 fields with my secret key, but this error appears. https://snipboard.io/GIb4CH.jpg I've not found your download link location, can you send it to me? Thanks.    
Wednesday, 14 December 2022 10:08 UTC
wb_weeblr

Hi

All that works fine. I would think you do not have an active subscription rather.

This user, [email protected], does not have any subscription indeed. 

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Wednesday, 14 December 2022 10:26 UTC
[email protected]

Ok, i've purchased the subscription, automatic upgrade works well.

Thank you.

Wednesday, 14 December 2022 10:28 UTC
wb_weeblr

Hi

Glad it's sorted out! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

4SEO is our new, modern, all-in-one SEO extension for Joomla 3 and 4. It automatically handles most of today's SEO work: meta data, structured data, sitemaps, content replacement and more!

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.