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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#9683 – The first questions

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 13 March 2023 09:38 UTC
rudymadsen

I have installed 4SEO and am being asked 2 questions. To the first question I answer YES and get the following error:

Unable to save configuration.

An error occurred while saving the configuration to the server. Please reload the page and try again.

Details: Unexpected token '<', "

What can I do?

Monday, 13 March 2023 09:43 UTC
wb_weeblr

Hi

Most likely you are using YooTheme Pro/WidgetKit, which has a bug causing this. YooTheme has been informed about 3 weeks ago, they announced a fixed version and we're all waiting for it.

We did find the bug and detailed an applicable fix, so if you can change a line or 2 in WidgetKit until they released a fixed version, all details are on this paragraph of the 4SEO troubleshooting documentation.

If you don't use a YooTheme template and don't have WidgetKit at all, then there are other possible reasons, nearly all of them being a firewall or security system on the server used.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Thursday, 13 April 2023 05:34 UTC
system
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