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#8558 – You cannot select a file!

Posted in ‘4SEO’
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Wednesday, 02 March 2022 15:43 UTC
BPBAgentur

Hello weebrl support,
there is an issue with your file-chooser, see screenshot.
You cannot select a file! Tested with severel browsers.
Please have alook at it.


Wednesday, 02 March 2022 15:46 UTC
wb_weeblr

Hi

As this is the first such report in more than 9 months, I think it's more likely that another extension is breaking 4SEO, either due to a javascript error or some CSS.

Do you see any error listed in the browser console?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Wednesday, 02 March 2022 16:49 UTC
BPBAgentur

Hi Yannick,

seems it is a Mac Safari Error, this browser is a little bit more sensitive with CSS errors. Your logo, which is a SVG, triggers a lot of errors on wrong attributes: Error: Invalid value for <svg> attribute width=„1.5rem" The unit rem is apparently not permitted with SVG styles, this is probably an export-setting problem in your graphics program.
Regards Hermann
Wednesday, 02 March 2022 17:01 UTC
wb_weeblr

Hi

 this is probably an export-setting problem in your graphics program.

It is not, we use only rem throughouts, the SVG are not coming from a graphic program but are components in our Single page application, where dimensions and other attributes are added dynamically based on the use case.

Your logo, which is a SVG, triggers a lot of errors on wrong attributes: Error: Invalid value for <svg> attribute width=„1.5rem"

Is this what's causing the issue? just the logo? in any case, all icons are svg and will have their size set in the same way.

Safari is not part of our supported browsers list  precisely because of these sorts of CSS quirks, the fact it's a bit behind in terms of standard support and lastly that it requires Apple hardware to just be able to test.

I'd suggest using one of the other browsers, either a chromium-based one or Firefox, which are the ones we support.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Wednesday, 02 March 2022 17:25 UTC
BPBAgentur

We are webdesigners... next time we will answer this to our customers when they found an issue with safari... use another browser! :D
But you are right, safari is extremly sensitive with SVG grafics, but I don't know if this causes the problem with the file-chooser.

Hermann

Wednesday, 02 March 2022 17:43 UTC
wb_weeblr

Hi

We are webdesigners... next time we will answer this to our customers when they found an issue with safari... use another browser! :D

Safari is just not "supportable" at this stage for practical reasons. We are not webdesigners, and I find it an acceptable compromise to ask website creators or maintainers to use a modern browser.

But you are right, safari is extremly sensitive with SVG grafics, but I don't know if this causes the problem with the file-chooser.

If it works in other browsers, then it is related to Safari standard compatibility and that's not something we can fix - I can't even log-in and see what you are seeing! If you can reproduce with another browser, then we can work on it. 

Side note: 4SEO has been released more than 9 months ago like I said, and nobody ever reported this so maybe it's not so much about CSS. Have you checked your browser console as suggested earlier?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Saturday, 02 April 2022 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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