Last post 9 hours 44 min ago

Posts last week 94

Average response time last week 37 min

All time posts 70817

All time tickets 10917

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#10339 – 4AI error

Posted in ‘4AI’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Thursday, 21 September 2023 09:36 UTC

milanofree

Good morning,
I can't get 4AI to work. I have version 4 plus of chatgpt, I inserted the API into the component but the error shown is always this: { "error": { "message": "The model `gpt-4` does not exist or you do not have access to it. Learn more: https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4.", "type": "invalid_request_error", "param": null, "code": "model_not_found" } }

What am I doing wrong? Thank you

Thursday, 21 September 2023 10:35 UTC

wb_weeblr

I have version 4 plus of chatgpt,

ChatGPT + is not needed, you don't need to pay the $20/month to use GPT4, because 4AI uses the OpenAI API. You are charged for each request you make but in any case, you do not need ChatGPT+ for 4AI.

What you need is a credit card on file with OpenAI and an OpenAI API key.

This is described here in our documentation and once you have that API key, you need to paste it into the corresponding field of 4AI settings (under Configuration | API providers | Secret key).

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Sunday, 22 October 2023 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.