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#3537 – Just installed not working

Posted in ‘sh404SEF’

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Wednesday, 19 April 2017 15:55 UTC

mhutsell3

I just installed this tool at the urging of some fellow Joomla users.

When I try to use any of the components from the components menu I get the following error:

"sh404SEF system plugin has been disabled or has failed initializing. Please enable it again to use sh404SEF, with Joomla! plugin manager"

When I go look at all of the plugins they all indicate that they are enabled.

please help.

Wednesday, 19 April 2017 16:23 UTC

mhutsell3

It just started working after I cleared the Cache.

Wednesday, 19 April 2017 16:27 UTC

wb_weeblr

Hi

Can I ask which cache you cleared? the Joomla page cache? your browser?

Rgds

Thursday, 20 April 2017 13:02 UTC

mhutsell3

Joomla page cache.

Thursday, 20 April 2017 13:04 UTC

wb_weeblr

Hi

Thanks for reporting back! I did not know this was also storing data for the backend.. Anyway, glad it's sorted out now, Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.