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#1625 – Vrtuemart custom fields filter module error

Posted in ‘sh404SEF’

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Friday, 08 January 2016 07:52 UTC

elrastrillodemama

Hello:

I am setting a Joomla 3.4.8 site vith Virtuemart, Themeforest Flatastic Template. It comes with a custom field filter module, and It works properly with non SEF and Joomla SEF URL, but when I set sh404sef to ON, filter appears and then hides, because a JS bug in the URL. I don't know what to do.

Thanks and regards

Friday, 08 January 2016 08:03 UTC

wb_weeblr

Hi

What do you call a "because a JS bug in the URL"?

Rgds

Friday, 08 January 2016 08:28 UTC

elrastrillodemama

Sorry, I made a mistake when writing. I've put on firebug and I see that there is a function that executes when loading module and when I put on sh404sef it hiddes the module contents. I'm new at this and don't have expertise enough to express myself properly

Friday, 08 January 2016 09:15 UTC

wb_weeblr

Hi

If a module i snot showing on a page it should, this is an Itemid issue (caused by duplicate URLs created by Joomla/Virtuermart).

Please check out this page of documentation, and its video, about how to handle those situations.

Rgds

Friday, 08 January 2016 10:11 UTC

elrastrillodemama

Sorry again. Module shows properly as you can see at:

http://xxxx.es/index.php?option=com_virtuemart&view=category&virtuemart_category_id=75&virtuemart_manufacturer_id=0&categorylayout=0&showcategory=1&showproducts=1&productsublayout=0&Itemid=1406&lang=es

When I active sh404sef it still shows but content inside (filters) dissapear to white, but module keeps on page.

Regards

Friday, 08 January 2016 10:25 UTC

wb_weeblr

Hi

Well I cannot see anything on that page, sh404SEF is disabled.

Rgds

Tuesday, 12 January 2016 18:10 UTC

elrastrillodemama

Hello:

Now I've activated SEF URL. You can see this in

http://xxxx.es/cursos-gratuitos/desempleados

In left sidebar there is a module called "Encuentra tu curso" that works ok except when I active sh404sef. Now It charges content but after empties. I don´t know how to configure sh404sef to keep it working.

Thanks.

Wednesday, 13 January 2016 09:06 UTC

wb_weeblr

Hi

Well it seems to be working and filtering right now?

Rgds

Wednesday, 13 January 2016 09:32 UTC

elrastrillodemama

Hello:

Not, It doesn't work. You can see it at left sidebar in

http://xxxx.es/cursos-gratuitos-privados-area-de/recursos-humanos

It loads and empties.

Thanks for your help!!!

Wednesday, 13 January 2016 09:47 UTC

wb_weeblr

Hi

Yes, I can see the module is not working on that page, while it works fine on others.

It's a bug in the template and I'm just sick and tired of finding the bugs in those templates, there's at least one a week :(

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards

Wednesday, 13 January 2016 11:14 UTC

elrastrillodemama

Hello again:

http://xxxx.es/administrator/
xxxx
xxxx

I'm very sorry for bothering you with this item, I tried to bought a nice template, but I thougt It would be free of bugs.

Thanks!!!

Thursday, 14 January 2016 07:35 UTC

wb_weeblr

Hi

Just an update: this is a more complicated, I have not ATM understood what the problem is. Spent about 4 hours to no avail.

But just recently I thought about checking what you said, and which I normally do right away, and that yielded a bigger problem: on my machine, the problem is the same with or without sh404SEF. ie, with only Joomla SEF, the same problem happens. It seems to have to do with the speed of the server (my local one is very slow) and the ajax code used by the module. But it was not like this yesterday, so I don't know yet.

Rgds

Thursday, 14 January 2016 08:19 UTC

wb_weeblr

Hi

OK, after more digging, I understood most of it.

The problem is that the filter module is assigned to only some pages (one hidden menu item), probably as it should. When because sh404SEF protects you from duplicate content penalty due (among other things) to multiple Itemids for the same content, the ajax code in the search filter module doesn't have a correct Itemid and the module result are not displayed on the response to the ajax update.

The developer seems to have faced that problem before, as they have added an "itemid" field under the Advanced settings of the module config. On my local copy, adding the Itemid of your hidden menu item (1395) and purging sh404SEF URLs seem to fix the problem.

Rgds

Thursday, 14 January 2016 08:51 UTC

elrastrillodemama

Hi:

Yes!!!. It do works!!!. Thank you very much for helping me!!!

I was searching whether I could donate in weeblr.com for payin your time, but I could'nt. I'll go JED and review, and I will renew yearly my subscription to sh404SEF.

Regards from Spain

Thursday, 14 January 2016 10:47 UTC

wb_weeblr

Hi

Thanks a lot for the review, it actually came through almost instantly it seems :)

We don't have anything set up for additional contributions, this is how we do support. Most of the times, people don't need support at all, many times support is really simple and sometimes, support is really complicated ;)

Going to close this ticket now, feel free to open another one as needed. If you do so, please mention this one if related.

If you created a custom superadmin access for us, be sure to delete it or simply disable that user, for security reasons.

Thanks again

Best regards

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.