#1567 – Changing URL

Hi

No, you did it correctly the first time. You go to the URL manager, find the URL you want and modify it.
There are 2 reasons this would not "work" (and you will have to define "not work"):

1 - you are using page cache, and you have haven't cleared the Joomla cache
2 - That particular URL had duplicates, ie it has a counter in the "Duplicates" column, meaning Joomla creates multiple non-sef URL for this page.

If so, you have to modify all duplicates, not just the first one.

Rgds

Hi

What I mean by 'not work' is: when I go to URL manager and delete the old URL and type in the new one and hit save and close, it retains the old URL.

No, that's not how it works. There's no reason to delete the URL, you just click on it and modify it.

So if your old URL is /the-old and you want to change it to /the-new:

1 - you click on "/the-old" record in the URL manager, and modify it
2 - If there are no duplicates, then nothing special, you just have the same record in the URL manager, but now it has a small wrench icon to show this is a custom URL

- if there is one or more duplicate, then after modyfing /the-old into /the-new, you will have:

a - a new record for "/the-new", marked with the wrench icon: that's the custom URL
b - the record for "/the-old" will still exist, with all the remaining duplicates non-sef

You can then modify again "/the-old" record, and repeat the process until there's no more "/the-old" records and they all have been moved to "/the-new"

Rgds

Hi

There were 3 duplicates, so I entered the new URL (workshops/build-resilience-and-positive-thinking-into-your-organisation) in the 'new SEF URL' field 3 times, each time I entered it the number of duplicates would reduce, it was only when I entered it the third time that the new address became permanent.

it didn't become "permanent". The non-sef URLs created by Joomla are always there.

The browser address has percentage symbols in it (see attached browser url)



http://www.xxxx.co.uk/business-workshops/building%20resilience%20and%20positive%20thinking%20into%20your%20organisation

Yes, those are the code for the space character. You have entered the URLs with spaces in them, which is not a valid character in URL, and needs encoding. You have to enter URLs exactly as they should be, for instance replace spaces by -.

I also can't update the component. I have installed both codes in configuration, when I click update it takes me to the attached screen (update2).

Code 401 is reported by Joomla installer for "Unauthorized access". Meaning that the credentials you entered are not valid.

Please double-check you used the access and secret key from your control panel as per the documentation.

Rgds

Hi

I have 3 URLS in URL manager now, which are the same (see attached)

Emm, I'm sorry but you should look again: the 3 URLs your circled on your screen shot are totally different.

I can see that you manually entered them, but you entered 3 times different things (one as "build" instead of "building" and the other two differs because of the spaces.

Just delete or fix them.

Rgds

Hi

Regarding the auto updater, it's a joomla process so it should work fine. Again, be sure to use the access and secret corresponding to an active sh404SEF subscription.

The only other thing that could break it is if you have disabled the plg_installer_sh404sef plugin.

Rgds

Hi

1 - Enabled plugins. No, I said: "plg_installer_sh404sef" plugin. That's the plugin in charge of sending the access/secret codes when Joomla tries to connect to our servers to download the new version.

2 -

The new extension was larger than the default size allowed in Joomla

Joomla is not involved in that, it's only a PHP setting (two of them actually). Most host with up to date PHP version should be fine with the current size, which is about 2.1 MB. Anyway, increasing the PHP limit is the thing to do.

3 -

Could this have anything to do with the auto update issue?

No, this limit is an upload limit. When auto-updating, you don't upload anything, the file is downloaded by Joomla directly from our servers.

If the "plg_installer_sh404sef" plugin is installed and enabled, it should work.

I have made a test using your update keys, and it worked fine for me. The keys are:
access: xxxx
secret: xxxx

Make sure you don't have any space or other characters are the beginning or the end when you cut/paste.

If the keys are fine and the plg_installer_sh404sef is enabled, then it's a firewall/PHP issue on your server. You might want to talk to you host about that.

Rgds