Last post 7 hours 22 min ago

Posts last week 94

Average response time last week 34 min

All time posts 67874

All time tickets 10492

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1466 – 404 page caused by sh404sef

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Monday, 30 November 2015 15:03 UTC

adosana

Hi

I have website in joomla using jomres and sh404sef
For some properties (tours/hotels) sh404sef is creating 404 page like this:

http://xxxx.nl/nl/viewproperty/camping-solitudo/174/nl.html

there are more ID not working when sh404sef is turned ON

please login and solve the problem:

http://xxxx.nl/administrator/index.php?option=com_sh404sef

user: xxxx
password: xxxx

Monday, 30 November 2015 15:08 UTC

wb_weeblr

Hi

1 -

For some properties (tours/hotels) sh404sef is creating 404 page like this:

http://xxxx.nl/nl/viewproperty/camping-solitudo/174/nl.html

I don't see a 404 for this page, it renders normally, though I don't know what the normal content should be

2 - On which page can I see this link?

Rgds

Monday, 30 November 2015 15:26 UTC

adosana

it doesn't render normally. you can switch sh404sef OFF and use original joomla url

index.php?option=com_jomres&Itemid=101&lang=nl&property_uid=174&task=viewproperty

don't leave too long switched OFF because the website menu links are not working.
this is LIVE website.

Monday, 30 November 2015 16:50 UTC

wb_weeblr

Hi

sh404SEF version 4.4.6? seriously?

When you have updated to current version, and probably purged URLs so that new ones are created, we'll see how things are.

Rgds

Monday, 30 November 2015 17:00 UTC

adosana

I have many custom sef urls in main menu and photo slider in promo position. If I purge them it will be lost and the urls will not work?

Op 30 nov. 2015 17:50 schreef "Weeblr" <[email protected]>:

Monday, 30 November 2015 17:04 UTC

wb_weeblr

Hi

No, as per the documentation.

Rgds

Monday, 30 November 2015 17:12 UTC

adosana

Ok
Can you make version update and fix the issue?

Op 30 nov. 2015 18:04 schreef "Weeblr" <[email protected]>:

Monday, 30 November 2015 17:37 UTC

wb_weeblr

Hi

We don't do our customers site maintenance. This is a regular maintenance operation that you should do, or have someone make for you.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.