• Home
  • Get help
  • Ask a question
Last post 14 hours 37 min ago
Posts last week 81
Average response time last week 4 hours 29 min
All time posts 67915
All time tickets 10498
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1224 – sh404sef and Multi-language Web site

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 29 October 2015 02:25 UTC
pearlmountain
  when i open sh404sef,I click on all the links to jump to "http://localhost/index.php?lang=en", the links can not jump to the right page, always show the default page "http://localhost/index.php?lang=en".when i close sh404sef ,all the links can link the right page, Normal switch in Chinese and English website.can you tell me why? how should I set up the sh404sef or joomla?
 
Thursday, 29 October 2015 09:10 UTC
wb_weeblr
Hi

http://localhost/index.php?lang=en is not a normal link to switch language. Why do you have that?
The link should be : http://localhost/en/

On a multilingual site, there are many things that can go wrong in you Joomla configuration. I'm not going to be able to help you if I cannot access the backend.

The first thing to check, which I can't see on your screenshots is the language configuration (under Joomla language manager > Content).

Also, you need to update to current version of sh404SEF, and Purge URLs after that.

But again, those links are wrong, they should be /en to switch to english;

Rgds
 
Friday, 30 October 2015 04:53 UTC
pearlmountain
Hi

"http://xxxx/administrator/", this is my backend, username: xxxx password:xxxx
I check my backend again , but I don't know what's wrong. can you access the backend to check the options?

thank you!
 
Friday, 30 October 2015 11:10 UTC
wb_weeblr
Hi

Sorry, I cannot access those test sites. The administrator page just returns a blank page. On the front end I can see the first page, but then if I try to change language, the page loops for ever and doesn't display.

Rgds
 
Monday, 02 November 2015 04:05 UTC
pearlmountain
Hi

I change my backend . The new site is "http://xxxx/test/administrator/" . username: xxxx
password: xxxx

Thank you very much!!!
 
Monday, 02 November 2015 10:06 UTC
wb_weeblr
Hi

Your site it not configured properly. Have you read the Getting started guide?

On Joomla SEF configuration, you must enable SEF URLs and URL rewriting if you use a .htaccess

You also had a big warning in sh404SEF control panel about this ("Joomla settings are probably not correct")

That's when I realized you are using Joomla 3.3.1. I can't believe I didn't ask for that first.

Please use current joomla version only.

Rgds


 
Tuesday, 03 November 2015 06:20 UTC
pearlmountain
Hi

Thank you very much , I soved the problem with your help.
I upgraded Joomla and sh404sef. I enable SEF URLs and URL rewriting.

Now, I have another question, how to remove the url language tags when I switch the dafult language.
for example, the site is "http://x.x.x.x/en/xxx.html", I want to remove the language tags "en", I only want to remove the language tags of english, leave the other languages.

I noticed that Plugins:System-Language Filter can remove URL language code, but it remove all the URLs language code, I want to leave the Spanish and German. How to set the Joomla or sh404sef?
 
Tuesday, 03 November 2015 09:24 UTC
wb_weeblr
Hi

Indeed, whether the tags are added or not for the default langauge is decided in the Joomla language filter plugin. There's no setting for that in sh404SEF.

You also need to purge URLs after changing that setting in the Joomla language filter, so that new URLs are created.

Rgds
 
Wednesday, 04 November 2015 01:14 UTC
pearlmountain
Thank you
 
Wednesday, 04 November 2015 10:38 UTC
wb_weeblr
Hi

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.