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#1010 – Open Graph Tags - Facebook and Twitter

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 16 September 2015 13:02 UTC
[email protected]
 Dear Support,

I have installed and configured your plugin in regards to SocialSEO as per the instructions here:
https://weeblr.com/documentation/products.sh404sef/4/going-further/social-seo/social-seo-configuration.html

However, it doesn't appear to be propagating to Facebook or Twitter when I test the validators. It states the OG tags are missing.
I also checked in this tool and it states the same.
https://coveloping.com/tools/open-graph-tag-tester

In particular I am trying to set the default image for when sharing a link to the site on Facebook.

Using Joomla 3.4.3 hosted on SiteGround. I do have a SuperCacher running on SiteGround but believe that all caching in Joomla is disabled. Website is www.xxxx.com.

Any tips would be appreciated, if simpler I can provide a temp account to the Joomla backend.

Thanks
Dean
Wednesday, 16 September 2015 13:06 UTC
wb_weeblr
Hi

You don't have to look at validators, you should simply first look at your page source code. Indeed, no OGP tags are present.

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Wednesday, 16 September 2015 13:11 UTC
[email protected]
http://xxxx.com/administrator/
xxxx
xxxx

Cheers
Dean
Wednesday, 16 September 2015 13:12 UTC
wb_weeblr
Hi

Well, all OGP tags started to appear when I switched sh404SFE on!

Rgds
 
Wednesday, 16 September 2015 13:17 UTC
[email protected]
Thanks.
I had not turned on "Enable URL optimization" as I wasn't ready - but other parts of the plugin appeared to be working.
To be clear, this needs to be on for all functions of the plugin to work?
Thanks
Dean
Wednesday, 16 September 2015 13:20 UTC
wb_weeblr
Yes, that's the general on/off switch, as mentioned on the getting started guide, except for security features, which are live even if URL optimization is off (they have a separate on/off switch).

Rgds
 
Wednesday, 16 September 2015 13:29 UTC
[email protected]
Yes read that, but didn't realise which functions were activated.
thanks for the quick turnaround.
Dean
Wednesday, 16 September 2015 13:32 UTC
wb_weeblr
You're welcome.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.