• Home
  • Get help
  • Ask a question
Last post 4 hours 24 min ago
Posts last week 191
Average response time last week 1 hour 50 min
All time posts 68187
All time tickets 10530
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1001 – jos-Error

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 15 September 2015 09:35 UTC
ppan2015
Hi guys,

I get a
jos-error: "Article not found" 
when trying to access an URL, that does not exists. It does not sho a 404 error or so. According to threads in different forums, it is a SEF problem. If I switch of sh404SEF, the errors is gone.

Any idea or solution?

thanks
Christian
Tuesday, 15 September 2015 10:17 UTC
wb_weeblr
Hi

This would usually happen if you have renamed or unpublished the sh404SE error page category (sh404sef custom content) or article (__404__).

Rgds
.
 
Tuesday, 15 September 2015 10:25 UTC
ppan2015
Thanks.
Tuesday, 15 September 2015 11:15 UTC
wb_weeblr
Hi

If this is fixed, can you please close this ticket?

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.