• Home
  • Get help
  • Ask a question
Last post 21 min ago
Posts last week 89
Average response time last week 30 min
All time posts 67706
All time tickets 10463
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#9321 – Licens gone !!!

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 15 December 2022 08:29 UTC
rbuelund
Hi Yannick Whee has my license for 4SEO and 4SEF gone ???? (Danish translator)
Thursday, 15 December 2022 08:36 UTC
wb_weeblr

Hi

Ah yes, sorry. I refunded them, so when I do that, of course the system disable them. I need to add some free license manually.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 15 December 2022 08:39 UTC
wb_weeblr

Hi

You should have 2 new subscriptions now.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 15 December 2022 08:40 UTC
rbuelund

Thank you :-)

Thursday, 15 December 2022 08:42 UTC
wb_weeblr

Hi

You're welcome, sorry about the trouble. I just refunded the subs when you asked for it but did not realize the system would disable them - as it's indeed supposed to do.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

4SEO is our new, modern, all-in-one SEO extension for Joomla 3 and 4. It automatically handles most of today's SEO work: meta data, structured data, sitemaps, content replacement and more!

4SEF is our latest SEF URL solution for Joomla 3 & 4 as sh404SEF is being retired.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.