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#9248 – Google Search Console

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Friday, 25 November 2022 07:12 UTC

randelld

Hi, I have just installed this extension.

In Dashboard I am getting this message

You should connect 4SEO to the Google Search Console

But in integrations I get this message

You are connected for the property with access to the following services:

Google Search console API
Google Site verification API

Can you help me please

Friday, 25 November 2022 07:41 UTC

wb_weeblr

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

In your case, I'd suggest disconnecting and reconnecting your Search Console account. The property you are using is not listed in that message, so something went wrong at some point.

In addition, if you have to open a new ticket, make sure to absolutely always include the full and real address of your website so we can at least check access.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Friday, 25 November 2022 16:40 UTC

randelld

Sorry, I didn't realise that I'd posted in the wrong place. Anyway your suggestion has fixed it. I disconnected it and reconnected and it's fine now.

Thank you

Friday, 25 November 2022 16:41 UTC

wb_weeblr

You're welcome! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.