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#8000 – renewed sh404SEF in error

Posted in ‘Pre-sale questions’

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Friday, 09 July 2021 08:53 UTC

[email protected]

I sent an email a week ago but never received a reply.

I have recently renewed my sh404SEF only to be told by my webdesigner that it has not been used for the last year due to compatability issues we had with Virtuemart (had been using it for over 5 years previously).

Can I please get a credit and apply it to your new 4SEO product?

... Nevan

isurplus.com.au

Australia

Friday, 09 July 2021 09:38 UTC

wb_weeblr

Hi Neva,

Our systems here don't manage credits, we'll simply refund your purchase. Can you please confirm this is ok?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Friday, 09 July 2021 11:55 UTC

[email protected]

A refund is acceptable.

Thanks

... Nevan

Friday, 09 July 2021 12:46 UTC

wb_weeblr

Refund is done!

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.