• Home
  • Get help
  • Ask a question

Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#7918 – 4seo cannot read server

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 17 June 2021 21:02 UTC
Hcorner

Hi and thank you for creating this product. I am having this issue with it. it started working fine analyzing the site then encounter this error below. PLease advise. Thanks

Sorry, cannot load or save data from your server, it seems to be down. Better try again a little bit later?

 

 

Edited by Hcorner on Thursday, 17 June 2021 21:02 UTC
Friday, 18 June 2021 07:27 UTC
wb_weeblr

Hi

 

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Monday, 19 July 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on Monday, 19 July 2021 05:34 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.