• Home
  • Get help
  • Ask a question

Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#7609 – Can't download components

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 28 January 2021 19:46 UTC
leventozberk

Hi,

I can't download roducts. It's gives followinf error

Sorry, the download file was not found. Weeblr admins have been notified of this error.

Friday, 29 January 2021 07:39 UTC
wb_weeblr

Hi

Thanks for the reports, it might be linked to some updates we did yesterday late. I'm looking into it right now, sorry about the trouble.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 29 January 2021 07:56 UTC
wb_weeblr

Hi again,

This is fixed now, thanks for the report!

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 01 March 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.