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#7595 – sp page builder configuration in sh404sef doesn't working
Hi
Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.
We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi
An error is expected if you do not have an active subscription for sh404SEF, as in your case. I just tested adding a ticket with no problem as regular user, in the pre-sales category.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi
Yes, as is customary with GPL-licensed software and Joomla extensions specifically, we provide support and access to updates to our users with an active subscription. See this FAQ item for instance, as well as others on the same page for details.
Best regards
Yannick Gaultier
weeblr.com / @weeblr