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#7595 – sp page builder configuration in sh404sef doesn't working

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 22 January 2021 09:59 UTC
118asnaf-gmail-com
Hello good time For one of the clients, I want to change the pages created with sp page builder, but the page editing link does not work. We use the latest version of sppage builder and the latest version of sh404sef, and we have applied the settings that you announced in the components section and urls. We rebuilt, but the sp page builder edit link still does not work
Friday, 22 January 2021 10:16 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Friday, 22 January 2021 10:29 UTC
118asnaf-gmail-com
Sorry, but sending a new ticket after entering your site gives an error and it is not possible to send a new ticket 0 Error: 0 Call to a member function authorise() on null   
Friday, 22 January 2021 11:06 UTC
wb_weeblr

Hi

An error is expected if you do not have an active subscription for sh404SEF, as in your case. I just tested adding a ticket with no problem as regular user, in the pre-sales category.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 22 January 2021 11:22 UTC
118asnaf-gmail-com
Do you mean that if we do not have an active subscription, we can not ask a question? If we can, please send me the link to send the question Thank you
Friday, 22 January 2021 12:47 UTC
wb_weeblr

Hi

Yes, as is customary with GPL-licensed software and Joomla extensions specifically, we provide support and access to updates to our users with an active subscription. See this FAQ item for instance, as well as others on the same page for details.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 22 February 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.