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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#11379 – Joomla5 update with 4SEO

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 29 October 2024 13:13 UTC
monomgabriel

Bonjour je voudrais passer à Joomla5 mais le backend me signale que je dois mettre à jour 4SEO avant.

Comment procéder sachant que ma clé de téléchargement me renvoie vers une page "UNAUTHORIZED" ?

Ma version actuelle : 4.4.1.1979

La version souhaitée : pkg_forseo_6.2.0.2478_full.zip

Merci d'avance,

Cordialement,

Gabriel

Tuesday, 29 October 2024 13:16 UTC
wb_weeblr

Hi

You likely do not have an active subscription with us? updates are available to users with an active subscription so if you don't have one, then access to updates will likely not be allowed.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 04 November 2024 11:52 UTC
monomgabriel

Bonjour je ne souhaite pas mettre à jour 4SEO, je souhaite mettre à jour Joomla.

Hello, I don't want to update 4SEO, I want to update Joomla.

Monday, 04 November 2024 13:34 UTC
wb_weeblr

Hi

Sure, then you have to decide if you want to update 4SEO as well. To update 4SEO, you'll need an active subscription.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 07 November 2024 15:48 UTC
monomgabriel

Bonjour Yannick et merci pour votre réponse,
Pourriez-vous faire un geste commercial pour le renouvellement de notre souscription ? Initialement nous n'avions pas de budget alloué à cette mise à jour que nous nous trouvons maintenant dans l'obligation de faire suite à la migration à Joomla 5.
Merci pour votre aide,
Cordialement,
Gabriel


Hello Yannick and thank you for your reply,
Could you offer a discount for the renewal of our subscription? Initially we didn't have a budget allocated to this upgrade, which we now find ourselves obliged to carry out following the migration to Joomla 5.
Thank you for your help,
Gabriel

Thursday, 07 November 2024 16:34 UTC
wb_weeblr

Hi

I do not offer any discount at any time. Offering discounts means I have to increase prices for everyone else to compensate for the discounts given to a few, which I refuse to do.

I'd suggest you keep using the version you have, and test on a copy of your site if all goes well.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Tuesday, 12 November 2024 23:46 UTC
monomgabriel

Bonjour Yannick,

Je comprends et je pense que je vais faire comme vous dites pour le moment. Pourriez-vous simplement me partager en privé la version 5.3.0 du 30 janvier 2024 ?
Mon abonnement d'un an se terminait le 08 février 2024 et j'ai vu que vous aviez apporté d'importantes mises-à-jour avant que celui-ci n'expire.
Malheureusement je n'ai pas téléchargé les dernières mise-à-jour pensant que celles-ci s'installaient en arrière-plan automatiquement.
Merci pour votre aide.

I understand and I think I'll do as you say for now. Could you just share the January 30, 2024 version 5.3.0 with me privately?
My one-year subscription ended on February 08, 2024 and I saw that you had made some important updates before it expired.
Unfortunately I didn't download the latest updates, thinking that they would install automatically in the background.
Thanks for your help.

Gabriel

Wednesday, 13 November 2024 08:55 UTC
wb_weeblr

Hi

Je comprends et je pense que je vais faire comme vous dites pour le moment. Pourriez-vous simplement me partager en privé la version 5.3.0 du 30 janvier 2024 ?

Absolutely not. My software is free because it's released under the GPL license. The only thing I have to make a living is selling subscriptions for updates. So you will get updates when you have an active subscription. Don't ask again, you will get the exact same answer.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Saturday, 14 December 2024 05:34 UTC
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