Good evening
Ful anticipation I installed 4SEO
Bummer!
It is not visible in the menu
Last post
3 hours 39 min ago
Posts last week
118
Average response time last week
14 min
All time posts
70818
All time tickets
10917
All time avg. posts per day
20
Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
#11319 – 4Seo installed, not visible in menu
Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
info-bordspelwereld-nl
wb_weeblr
Hi
Sorry about the trouble. Appearing in the Joomla menu is not something 4SEO has an impact on, it's done by the Joomla installer and so I guess something went wrong when Joomla copied one or more files.
I'd suggest uninstalling it, downloading a fresh version and install again. In addition, make sure to NOT unzip the download file. You must install it exactly as you downloaded it.
Lastly, please make sure to open tickets in the subscribers-only support categories. You are in the pre-sale category and as we provide support to our subscribers, we can't do that in the pre-sale category.
Going to close this ticket now for this reason, if problem is not solved, please open a new ticket (referencing this one) in the subscribers 4SEO category.
Best regards,
Yannick Gaultier
https://weeblr.com
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.