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#11319 – 4Seo installed, not visible in menu

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 18 September 2024 17:01 UTC
info-bordspelwereld-nl

Good evening

Ful anticipation I installed 4SEO

Bummer!

It is not visible in the menu

Wednesday, 18 September 2024 20:10 UTC
wb_weeblr

Hi

Sorry about the trouble. Appearing in the Joomla menu is not something 4SEO has an impact on, it's done by the Joomla installer and so I guess something went wrong when Joomla copied one or more files.

I'd suggest uninstalling it, downloading a fresh version and install again. In addition, make sure to NOT unzip the download file. You must install it exactly as you downloaded it.

Lastly, please make sure to open tickets in the subscribers-only support categories. You are in the pre-sale category and as we provide support to our subscribers, we can't do that in the pre-sale category.

Going to close this ticket now for this reason, if problem is not solved, please open a new ticket (referencing this one) in the subscribers 4SEO category.

Best regards,

Yannick Gaultier

https://weeblr.com

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.