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Good morning Catherine.
Paco here. I hope this ticket finds you well...
as last year I got late to renew my subscription! please see ticket #9827
Can you confirm to add the 2 months again if I pay now, please?
Hoping to hear soon again from you. Regards,
Paco
Hi Paco,
I'm sorry but this cannot become a habit.
You received 3 emails notifications to renew: one month, 7 days and 24 hours before.
It is totally unfair to other users who do the right thing and renew in time.
I'll let Catherine do it again this year but we won't do it newt year.
Please inform us once you have renewed and she'll do the change.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi there Yannick.
Yes you are right and for this I appologies.
Please ask her to inform me with the new due date and will ad this to my G calendar so i can keep better track on the next renewal.
Payment ID: #8O56WJCGB4JI
thanks,
Paco
Hi
I have added the 2 months free to your subscription.
will ad this to my G calendar so i can keep better track on the next renewal.
But don't you receive the 3 renewal notification emails?
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Good morning Yannick
Just confirmed!
Have received:
1. 24 hours left to renew with discount- 4SEO
2. 7 days left to renew with discount - 4SEO
3. Renew with discount, 30 days expiration notice - 4SEO
Thanks for the confirmation on your end.
Will look out 1 month before expiring: 2025-10-08 for your mails.
regards,
Paco
Hi
Glad it's all sorted out now! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.
If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.
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Best regards
Yannick Gaultier
weeblr.com / @weeblr