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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#11182 – Subscription has run out

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 09 July 2024 15:48 UTC
sam-itsallgooddesign-co-uk

My Subscription has run out, if i repurchase will it just update when i enter a new key?

Tuesday, 09 July 2024 15:53 UTC
wb_weeblr

Hi

You don't need to enter any key. The key identifies your account and never changes.

You simply need to purchase a new subscription and updates and support will be activated again.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 
Friday, 09 August 2024 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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