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Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#8020 – sh404SEF Pagination

Posted in ‘SEOInfo and other Weeblr extensions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 15 July 2021 14:32 UTC
ppan1980
Good day. Please check pagination at the bottom of https://hitradio.com.na/aktuelles/nachrichten/   It is not working, as it reloads the same blog aricles again and only knows four URL endings (page-1, page-2, page-3, page-4) irrespective of chosen page. By disabling sh404SEF  it works fine. Si I trust it is a SEO issue based on sh404SEF. Support would be highly appreciated. Many thanks in advance C
Thursday, 15 July 2021 14:50 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Thursday, 15 July 2021 16:39 UTC
ppan1980
No option there though, only "View Ticket", but no "New Ticket" can be opened :-(
Thursday, 15 July 2021 17:27 UTC
wb_weeblr

Hi

Do you have an active subscription for sh404SEF? without one, you cannot access sh404SEF updates or the support helpdesk.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 16 July 2021 05:05 UTC
ppan1980
"Please create an (free) account to post any question in the support area." And what does that info refer to? Create a free account and post any questions, but they will only be answered if you pay again?
Friday, 16 July 2021 08:39 UTC
wb_weeblr

Hi

And what does that info refer to? Create a free account and post any questions, but they will only be answered if you pay again?

Creating an account is indeed free and is enough to access discussion areas for our free of charge extensions (the forum where you posted), where users can discuss using our extensions.

And yes, as with all providers of GPL licensed extensions, for "paid-for" extension, an active subscription is needed to access any update or getting support.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 16 July 2021 10:52 UTC
ppan1980
Ok, thanks.
Friday, 16 July 2021 13:09 UTC
wb_weeblr

Hi,

You're welcome. Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

4SEO is our new, modern, all-in-one SEO extension for Joomla 3 and 4. Version 1.0 has just been released after weeks of public beta testing!

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.