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#7982 – Fatal exception with non-menu item JBusiness-Directory pages

Posted in ‘SEOInfo and other Weeblr extensions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Saturday, 03 July 2021 02:02 UTC
PSPWebsite

I am getting a fatal error on my site when trying to view business listings/categories from the JBusiness-Directory component. The pages open fine if opened from a menu item but give a fatal error when opened from a link (eg a search result or link from content page). If I disable the "sh404sef - System plugin" plugin everything works. It used to work fine but I have since updated Joomla to 3.9.27 from a previous version of Joomla and purged my sh404sef urls. 

Any help much appreciated! Thanks!

Error message:

Fatal error: Uncaught Exception: View not found [name, type, prefix]: companies, html, sh404sefView in /Applications/MAMP/htdocs/pspupgrade/libraries/src/MVC/Controller/BaseController.php:847 Stack trace: #0 /Applications/MAMP/htdocs/pspupgrade/libraries/src/MVC/Controller/BaseController.php(621): Joomla\CMS\MVC\Controller\BaseController->getView('companies', 'html', 'sh404sefView', Array) #1 /Applications/MAMP/htdocs/pspupgrade/libraries/src/MVC/Controller/BaseController.php(710): Joomla\CMS\MVC\Controller\BaseController->display() #2 /Applications/MAMP/htdocs/pspupgrade/administrator/components/com_sh404sef/helpers/error.php(266): Joomla\CMS\MVC\Controller\BaseController->execute('showcompany') #3 /Applications/MAMP/htdocs/pspupgrade/administrator/components/com_sh404sef/helpers/error.php(85): Sh404sefHelperError::render(Object(Exception), 'The page you re...') #4 /Applications/MAMP/htdocs/pspupgrade/administrator/components/com_sh404sef/classes/router.php(2210): Sh404sefHelperError::render404ErrorDocument(Object(Except in /Applications/MAMP/htdocs/pspupgrade/libraries/src/MVC/Controller/BaseController.php on line 847

 

Saturday, 03 July 2021 11:10 UTC
wb_weeblr

Hi

 

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Tuesday, 03 August 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.