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#6793 – No account expiration warnings?

Posted in ‘Other Weeblr extensions’
Tuesday, 01 October 2019 03:07 UTC
Just an update notice for sh404SEF. So I login here and learn my subscription is expired. No account expiration warnings?

Now I have to operate with my site out of date for few days till I can get the funds, when I could have worked on getting it already...
No good!
 
MarcusT
Tuesday, 01 October 2019 06:49 UTC
Hi Marcus,

Sorry to see you're having trouble. We of course send pre-expirations notices to all our subscribers. 3 of them actually:

- 30 days before
- 7 days before
- 24 hours before expiration

They seem to work fine (I maintain a constantly expiring subscription on one of my accounts to receive those notices actually) but as with everything email, they can be rejected at different level of the process. It's rare that 3 messages would fail at several weeks interval, unless they've been rejected as spam though.

Best regards
 
wb_weeblr
Tuesday, 01 October 2019 12:25 UTC
What email address are they coming from?

I'll try to White List it to prevent any filtering that me occur in the future ...

Better yet, Send me an email using that address you would be using for expiration notices. Today we will test ...
 
MarcusT
Tuesday, 01 October 2019 12:27 UTC
Hi

They'll all come from contact at weeblr dot com.

Best regards
 
wb_weeblr
Tuesday, 01 October 2019 13:00 UTC
Removing any possible problems ... and Renewed.
 
MarcusT
Tuesday, 01 October 2019 13:39 UTC
Happy to hear that!

Best regards
 
wb_weeblr
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