Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#6749 – Hikashop Pages Not Being Recorded In URL Manager

Posted in ‘SEOInfo and other Weeblr extensions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 28 December 2016 12:55 UTC
41global
Hello,

I have a hikashop site that I am really wanting to use SH404sef on, but once I configure the component to use Joomla Router all url's disappear. Is there a specific setting I need to tweak somewhere on the backend to make work. All other links outside of hikashop show in url manager. I am really happy with current site url structure but really want to have the ability to see all pages within the url manager to edit title/metadata etc. If I change settings to just user router.php the pages appear perfect in url manager but it totally breaks my url structure/pages.

Thanks so much N Advance
 
Edited by 41global on Wednesday, 28 December 2016 12:55 UTC
Tuesday, 03 January 2017 08:38 UTC
wb_weeblr
Hi

As mentioned in the popup, we were off for a few days during the holiday season. The support helpdesk is now open again. Be sure to provide all details, including site URL and connection details for speedier handling.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 08:38 UTC
Tuesday, 03 January 2017 13:36 UTC
41global
Is there a way to submit details privately?
 
Edited by 41global on Tuesday, 03 January 2017 13:36 UTC
Tuesday, 03 January 2017 13:46 UTC
wb_weeblr
Hi

All tickets are private.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 13:46 UTC
Tuesday, 03 January 2017 14:04 UTC
41global
oh okay awesome, i thought this was a wide open forum
 
Edited by 41global on Tuesday, 03 January 2017 14:06 UTC
Tuesday, 03 January 2017 14:09 UTC
wb_weeblr
Hi

THIS is a wide open forum, because it is the pre-sale questions area. Support is provided through the support helpdesk.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 14:09 UTC
Tuesday, 03 January 2017 14:18 UTC
41global
ok thanks
 
Edited by 41global on Tuesday, 03 January 2017 14:18 UTC
Tuesday, 03 January 2017 15:05 UTC
wb_weeblr
Hi again

To be more clear, please open a ticket on the sh404SEF support helpdesk.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 15:05 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.