Last post 6 hours 44 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70378
All time tickets 10862
All time avg. posts per day 20
Collected over 9 years 7 months 16 days and updated each hour automatically. Last updated 2024-11-23 12:18 UTC

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6749 – Hikashop Pages Not Being Recorded In URL Manager

Posted in ‘SEOInfo and other Weeblr extensions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 28 December 2016 12:55 UTC
41global
Hello,

I have a hikashop site that I am really wanting to use SH404sef on, but once I configure the component to use Joomla Router all url's disappear. Is there a specific setting I need to tweak somewhere on the backend to make work. All other links outside of hikashop show in url manager. I am really happy with current site url structure but really want to have the ability to see all pages within the url manager to edit title/metadata etc. If I change settings to just user router.php the pages appear perfect in url manager but it totally breaks my url structure/pages.

Thanks so much N Advance
 
Edited by 41global on Wednesday, 28 December 2016 12:55 UTC
Tuesday, 03 January 2017 08:38 UTC
wb_weeblr
Hi

As mentioned in the popup, we were off for a few days during the holiday season. The support helpdesk is now open again. Be sure to provide all details, including site URL and connection details for speedier handling.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 08:38 UTC
Tuesday, 03 January 2017 13:36 UTC
41global
Is there a way to submit details privately?
 
Edited by 41global on Tuesday, 03 January 2017 13:36 UTC
Tuesday, 03 January 2017 13:46 UTC
wb_weeblr
Hi

All tickets are private.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 13:46 UTC
Tuesday, 03 January 2017 14:04 UTC
41global
oh okay awesome, i thought this was a wide open forum
 
Edited by 41global on Tuesday, 03 January 2017 14:06 UTC
Tuesday, 03 January 2017 14:09 UTC
wb_weeblr
Hi

THIS is a wide open forum, because it is the pre-sale questions area. Support is provided through the support helpdesk.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 14:09 UTC
Tuesday, 03 January 2017 14:18 UTC
41global
ok thanks
 
Edited by 41global on Tuesday, 03 January 2017 14:18 UTC
Tuesday, 03 January 2017 15:05 UTC
wb_weeblr
Hi again

To be more clear, please open a ticket on the sh404SEF support helpdesk.

Rgds
 
Edited by wb_weeblr on Tuesday, 03 January 2017 15:05 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.