Hi,
I just installed 4SEF and configered it to remove the article id from the url. So far so good. However, the Joomla url with the article id in it leads to a 404. I was expecting the joomla url to be an alias of the 4SEF url and to be redirected to the 4SEF url.
I probably missed something somewhere. Also, I could nit find where I can add aliasses for an url.
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#11279 – 4SEF Joomla url leads to 404 instead of beining an alias for the 4SEF url
Posted in ‘SEOInfo and other Weeblr extensions’
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jvstratum
wb_weeblr
Hi
Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.
We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
jvstratum
Hi,
I can't create a new ticket for 4SEF. There's only a button to view tickes which leads to a page without tickets.
It looks like your support system does not recognize my 4SEF subscription. I also have a 4SEO subscription for which it is possible to view and create tickets.
wb_weeblr
Hi
That's odd. The problem is that while you do have an active subscrition, you are not in the "4SEF subscribers" Joomla user group, hence access is denied.
I have manually added you to that group and you can now open a ticket there.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.