• Home
  • Get help
  • Ask a question
Last post 1 hour 41 min ago
Posts last week 94
Average response time last week 34 min
All time posts 67911
All time tickets 10496
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#9856 – issue with rich restults

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 26 April 2023 18:55 UTC
145sdfRTgh

Hi,

I get an alert in the Google tester. 

https://search.google.com/test/rich-results

that the URL is not filled even though in 4SEO it's filled, I send you the screenshots.

Thanks!

Thursday, 27 April 2023 07:28 UTC
wb_weeblr

Hi

So first that field is optional so there's no problem and nothing to fix. 

The second screenshot is the URL for your business. Business structured data is injected on your home page, and includes that URL.

This has strictly nothing to do with the author of an article. Unless you created a custom rule for article structured data, 4SEO uses the Joomla author name to describe the author, and there's no URL associated with each user in a Joomla user profile, so there's nothing we can use automatically here.

You can always create a custom structured data rule and include a specific author URL, but I'm not sure it's worth the trouble, and you will have to create one rule per author on the site. 

As the author is not a person in your case (you use "TeamMoonicities"), there's really nothing to be gained here.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Sunday, 28 May 2023 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.