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#9839 – Problem connecting to Search Console

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 20 April 2023 15:58 UTC
145sdfRTgh

Hi, I try to connect to search console. But I get an error. I have tried to disconnect clean cache and connect again, but it's not working.

 

Thanks,

Jo

 

Thursday, 20 April 2023 16:31 UTC
wb_weeblr

Hi

A screenshot of the error would help more.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 21 April 2023 01:44 UTC
145sdfRTgh

Hi,

I did add screenshots, but maybe I was not clear enough. I send you 2 screenshots. The first indicates the connection is ok. But the second screenshot, shows the error I get at the same time in a different section in 4SEO. That is what I don't understand.

Thanks.

 

d49XmD.jpg

ixbLKV.jpg

Friday, 21 April 2023 06:50 UTC
wb_weeblr

Hi

Sur but you said "I get an error" and I see no error message on either of your screenshot, which is why I asked for a screenshot of the actual error. 

From the first message, I can see there was an issue somewhere though, as it says "you are connected for the property with access to..." but it should say "you are connected for the property https://example.com with access to..."

Just disconnect and reconnect again.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 21 April 2023 12:19 UTC
145sdfRTgh

Hi,

I got it working fine now.

Thanks!

Friday, 21 April 2023 12:37 UTC
wb_weeblr

Hi

Glad to hear that! It's happened a few times, I don't think it's coming from Joomla or 4SEO. In any case, there's no problem disconnecting and reconnecting if anything goes wrong.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.