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#9681 – 4SEO_ogp_tag issue

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 12 March 2023 15:30 UTC
asbell

 

 

This email has your username and password to log in to https://www.example.io/administrator

Username: example

Password: example

Monday, 13 March 2023 09:28 UTC
wb_weeblr

Hi

What is the full description of the issue your having, with full and real URLs showing the problem, and the expected behavior vs what's happening?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 13 March 2023 13:12 UTC
asbell

use a mobile phone and go to https://www.example.io/coursework/authentic-voice

error on top of page and floating seo banner

 

Monday, 13 March 2023 13:26 UTC
wb_weeblr

Hi

 

You have another plugin or template code that also generate OG tags. Enable either that, or the 4SEO ones, but not both. Looks like that other plugin/code may be doing a search/replace to inject the tags and that does not go very well when there are already some OGP tags in the page.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Monday, 13 March 2023 19:02 UTC
asbell

I can't imagine another plug in is adding OG tags I'm not even sure what that is anyway. how can I find out which other plugin is doing that? what is an OG tag anyway

Tuesday, 14 March 2023 09:56 UTC
wb_weeblr

Hi

I'm not even sure what that is anyway

These are the tags in your content that tells social networks which title, description and images to use when someone shares a page from your site on their network. If your pages are meant to be shared on Facebook or Twitter at any time, these are one of the most important tags you should care about. 

4SEO generates them automatically and just like page title or description you can also customize them manually for each page.

Something on your site is also generating such tags, but that something does not do it properly following the Joomla API and destroys the rest of the page in doing so.

how can I find out which other plugin is doing that?

I don't know, this is your site.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Tuesday, 14 March 2023 10:50 UTC
asbell

Ive shut off everything  and it didnt go away so I turned back on the necessary plugins.  See inspection attached

Tuesday, 14 March 2023 11:01 UTC
asbell

I have Yootheme

Tuesday, 14 March 2023 11:13 UTC
wb_weeblr

Hi

Ive shut off everything  and it didnt go away

That is not the problem. You are looking in the wrong direction. The problem is NOT in 4SEO.

[EDIT] So I thought you would not even look at this from this angle and actually disabled things to see what was causing the problem, so I logged in and it took 1 minute to figure out what was causing the issue:

System - Regular Labs - Snippets

You have created a snippet that's breaking the page content when inserted. Please look at the snippets you created and find out which one is causing the problem.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 20 March 2023 13:36 UTC
asbell

Thanks Yannick. By any chance did you capture any of the information about that? Like what it contained?

Monday, 20 March 2023 13:52 UTC
wb_weeblr

Hi

 Like what it contained?

You have a snippet that does a search/replace operation of some kind and it destroys the page content. It just happened to show some of 4SEO OGP tags, so maybe it's related to OGP tags, I don't know really;

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Tuesday, 21 March 2023 13:38 UTC
asbell

I thinks its my CRM. Can I turn your tag insertion off?

Tuesday, 21 March 2023 14:23 UTC
wb_weeblr

Hi

Sure, everything can be turned off. Configuration | Social Networks | Generate OGP metadata and likely Genera Twitter Cards metadata.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 21 April 2023 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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