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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#8849 – troubleshooting 4seo on Joomla IIS.

Posted in ‘4SEO’
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Friday, 17 June 2022 02:29 UTC
heinrich-zepter-pelicancorp-com

I am looking at the instructions for trobleshooting noted here 

https://weeblr.com/doc/products.forseo/current/troubleshooting/#trying-to-read-sitemap-triggers-a-404-error

The issue is that I am running IIS, and not apache. My understanding is that htAccess is not actually relevant for this and that this should be done via web.config.

What would the documentation for IIS look like?

Friday, 17 June 2022 07:11 UTC
wb_weeblr

Hi

We do not support IIS (because I know nothing about it and don't have machines to run it on). I do know that the web.config file is the equivalent of .haccess (Joomla comes with one).

First thing to know is what the problem is. What happens? what do you see on the screen? depending on the type of error, we can determine if the problem is in the webserver, or elsewhere. If at webserver level, I'm sure we can find or ask for a proper configuration.

Please absolutely always provide a full and real URL to the site where we can see the problem.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 18 July 2022 05:34 UTC
system
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