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#8823 – Update key

Posted in ‘4SEO’

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Wednesday, 08 June 2022 07:16 UTC

Akuna

Hello,

For some reason, I am unable to save the update key on my joomla 4 website which means that I can do do 'automatic" update to your latest version.

Any reason for that ?

Thanking you,

Pierrick

PS: In the meanwhile, I'm doing a manual upgrade, so nothing urgent here. Just wondering.

Wednesday, 08 June 2022 07:32 UTC

wb_weeblr

This is due to a not-really determined issue in the communication between 4SEO and Joomla 4 update key system.

4SEO lets you enter your update key in Configuration | System | Update key. Wehn you do that, we sync it to Joomla storage. If you enter your key using the Joomla 4 user interface, we detect that and sync the key the other, into 4SEo settings, so that the key is always the same in both location.

For a small number of users however, under undetermined circumstances, Joomla 4 erases the key. I have changed the way the syncing is done in recent versions, and that appears to have fixed it. So you should update to version 2.x, then enter again your key and it should stay that way from then.

Let me know if that does not work.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Friday, 10 June 2022 18:41 UTC

Akuna

Yes, working perfectly !

Thank you !!

Monday, 13 June 2022 07:29 UTC

wb_weeblr

Glad it's sorted and sorry about the trouble! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Thursday, 14 July 2022 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.