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Hi Yannick,
my 4>SEO 404 Error Page is not working everywhere.
i have no other redirect extension and no entries in the .htaccess
https://www.[redacted].de/service/wejiwejriwe goes to 404 error page. Thats fine.
https://www.[redacted].de/wejiwejriwe goes to home page. Why?
Can you please help me.
Raphael
Hi
https://www.[redacted].de/wejiwejriwe goes to home page. Why?
It does not "go to home page". Simply there's no error, Joomla does not consider this as a 404.
4SEO error page feature displays a nicer and more efficient error page. But if Joomla does not trigger a 404, there's no much we can do.
(I assume you are not running sh404SEF on that site? sh404SEF would not allow this to happen).
Do you have a category or a menu item for "wejiwejriwe"? this would likely explains Joomla behavior here.
If this is not Joomla, as usual, I would recommend:
- temporarily switching to Joomla Protostar template in case it is your template doing this
- temporarily disable any system plugin that's not from Joomla or from 4SEO
Be sure to clear your browser cache between each attempt.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hello,
it runs on Joomla 4 without SH404SEF. No other plugins.
Same result comes with Cassiopeia template.
For example: "Test" page does not exist
[redacted]/service/test goes to an error page
[redacted]/products/test goes to an error page
but
[redacted].com/test goes to the home page
Best regards,
Raphael
Hi
it runs on Joomla 4 without SH404SEF. No other plugins.
This were just the more common suggestions. I'd suggest next to disable 4SEO system plugin and try again.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi Yannick,
Even with the 4SEO plugin disabled I get the same result.
Looks like a different problem. I think its not 4SEO problem but do you have another idea?
Best regards,
Raphael
Hi
Oh it was never a 4SEO problem. 4SEO displays the 404 error page if a 404 happens. In your case, problem is that the 404 does not happens so again, it never was a 4SEO issue.
do you have another idea?
All the suggestions I made were already based on the fact 4SEO was not involved.
it runs on Joomla 4 without SH404SEF. No other plugins.
Same result comes with Cassiopeia template.
Have you actually disabled all non-joomla system plugins as suggested?
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi Yannick,
The problem could be Joomshaper Pagebuilder.
I have found out that if I select the home page as Joomla contribution in the menu everything works.
As soon as I select SP Pagebuilder page as start page there is no 404 Page but redirection to home.
Now i will open a joomshaper ticket.
Best regards,
Raphael
Hi
there is no 404 Page but redirection to home.
I don't see any redirection to home happening. Only the content of the home page is displayed, but there's no redirect.
This would suggest that SPPageBuilder may have a "404 error handling" "feature" and therefore you may be able to disable it? If not, you'll need to contact them to learn more I think.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
Hi Yannick,
I would like to pass on to you the info from joomshaper. The problem is known and will be fixed. https://www.joomshaper.com/forum/question/10401
But I would also like to thank you for your help.
Best regards,
Raphael
Hi
Ah glad to hear that, it's not always that you can have a quick fix! I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks if no further comment is made.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
