• Home
  • Get help
  • Ask a question
Last post 1 hour 39 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70355
All time tickets 10859
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#8263 – Sitemap

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 31 October 2021 13:59 UTC
ActiveAdam33

Hi...

Pages has found all my pages. I have run sitemap. It has found all my pages.

Google done nothing as says "zero" pages...

Go to the sitemap link and it is empty: https://[redacted].co.uk/sitemap-4seo.xml

So.... nothing happening.

I have been through Pages and said "Yes" to all the pages I want added the sitemap.

But still nothing.

I am hoping you may be able to help.

 

Adam

Sunday, 31 October 2021 14:04 UTC
ActiveAdam33

Just FYI... I have told Google Manually by giving it the link: https://[redacted].co.uk/sitemap.en-GB.4seo.1.xml.gz

But I was hoping to not have to do that each time.

(Just to be clear, Google definitely isn't able to read the XML file itself.... I left it for a week or so and it still said zero pages)

 

Monday, 01 November 2021 09:20 UTC
wb_weeblr

Hi

Just FYI... I have told Google Manually by giving it the link: https://[redacted].co.uk/sitemap.en-GB.4seo.1.xml.gz

Please don't do that, you should remove this from Google. This is just a partial file

Google definitely isn't able to read the XML file itself.

The main sitemap file is perfectly readable, you can test it yourself in your browser. What makes you think Google cannot read it? have you seen an error message saying they can't read it? if they were not able to read it, there would be an actual error message with an error code.

The only issue I see here is that someone added the "Crawl-delay" directive to the robots.txt, which is not supported by Google. I can't say if this is causing an issue but I would definitely remove it anyway, just to be sure.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 01 November 2021 10:40 UTC
ActiveAdam33

OK... I am probably misunderstanding how it works.

I will do as you ask. But, Just FYI,  when I view the XML file in the browser, it just refers to the zip file and has nothing else in it. See screenshot attached.

I will adjust the robots.txt.... and see what happens.

 

thanks again

 

Adam

Monday, 01 November 2021 10:42 UTC
wb_weeblr

Hi

when I view the XML file in the browser, it just refers to the zip file and has nothing else in it. See screenshot attached.

Exactly as it should. You have only one file there because there's less than 1000 URLs listed, in only one language. Sitemap content is split per language, and then per 1000 URLs. So you only have one "partial" file, but other sites will have several. In all cases, the pages are listed in the partial files, never in the main index sitemap file.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 01 November 2021 10:50 UTC
ActiveAdam33

Thank you so much for your help. Sorry I didn't fully understand it. 

I can confirm that I have told Google to look at th XML now...

A trickyness with the Robots.txt is that the Crawl-delay is being added dynamically (somehow - it's definitely not in the raw "robots.txt" file)... so,  I will just need to work out what is doing that.

Thanks again for your help.

Monday, 01 November 2021 10:53 UTC
wb_weeblr

Hi

Crawl-delay is being added dynamically

By what? another extension on your site? or maybe your hosting company?

I have not seen this line being added before honestly, as Google basically decide when they crawl. Also, I'm not sure this has anything to do with that. The real question is more:

What makes you think Google cannot read it? have you seen an error message saying they can't read it? if they were not able to read it, there would be an actual error message with an error code.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 02 December 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.