• Home
  • Get help
  • Ask a question
Last post 1 hour 39 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70355
All time tickets 10859
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#8197 – Structured data rule "with some conditions" not working

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 12 October 2021 17:54 UTC
metabern

Hello,

Using the latest 4SEO version, creating a structured data rule "with some conditions" does not seem to work. Nothing entered in the "Run on this/these page(s)" box makes the rule work, including the universal URL "/{*}".

If I select to have the rule run on all pages, the rule works. But, for us, structured data for product pages should not be on all pages.

All other items on the "Modify structured data rule" page are set to their defaults.

Please advise.

Thank you.

Tuesday, 12 October 2021 17:58 UTC
wb_weeblr

Hi

Cannot say much without much more information, for instance:

- Full and real URL of one the pages involved

- Exact rule entered, including all the other conditions below the "Run on this/these pages" for that rule

- Are there any other structured data rules that may be triggered on the same page? there can only be one per page "main" type.

Alternatively, you can provide superadmin credentials so that I can directly look at your set up. Please still provide full and real URL of a page where I can test.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Tuesday, 12 October 2021 19:17 UTC
metabern

Hello,

There are currently no other data rules active.

A real URL involved is: https://[redacted].com/en-us/mountain-blackberry-pallet-us

The exact rule entered (as a test) is: /{*}

The conditions below the "Run on this/these pages" box are all set to their defaults. "Disregard query string" is yes, and the rest are blank.

The structured data type is supposed to be "Product". All other options on the "What to do" page are set to their defaults. All are "Automatic" except custom code is blank.

Thank you

Wednesday, 13 October 2021 07:10 UTC
wb_weeblr

Hi

A real URL involved is: https://[redacted].com/en-us/mountain-blackberry-pallet-us

I cannot see that page, it requires to be logged in.

The structured data type is supposed to be "Product". All other options on the "What to do" page are set to their defaults. All are "Automatic" except custom code is blank.

Well that can only work if you are running Hikashop (in which case you would not need a rule anyway, as 4SEO has direct support for Hikashop).

For a Product type, you need to have at least a Price or a review or an aggregateRating and that cannot be extracted automatically from your content. 

If not Hikashop, this minimal data has to be entered manually. Which e-commerce extension is this? we're working on the next extensions to have advanced support for.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Wednesday, 13 October 2021 15:15 UTC
metabern

Hello,

Ah, yes, if you're outside of US or Canada, you would have to log in. We could easily update this if necessary. I trust you found the test URL's twin at: https://[redacted].com/en-us/mountain-blackberry-pallet-us.

The structured data does indeed work when I enter all of the product info manually. Our shop extension is Virtuemart. Do you think you'll have support for that soon?

Thank you

Wednesday, 13 October 2021 15:17 UTC
wb_weeblr

Hi

Ah, yes, if you're outside of US or Canada, you would have to log in.We could easily update this if necessary. I trust you found the test URL's twin at: https://[redacted].com/en-us/mountain-blackberry-pallet-us.

Nope, same thing but I think the problem is clearly identified.

The structured data does indeed work when I enter all of theproduct info manually. Our shop extension is Virtuemart. Do you think you'll have support for that soon?

Yes, within a month, two at most. J2Store and VM are scheduled for next version, 1.5, which should happen early november if all goes well.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 14 October 2021 22:09 UTC
metabern

We look forward to seeing the VM-supported version.

Thank you. You can close this ticket.

Friday, 15 October 2021 06:30 UTC
wb_weeblr

Hi

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.