• Home
  • Get help
  • Ask a question
Last post 34 min ago
Posts last week 71
Average response time last week 1 hour 3 min
All time posts 74569
All time tickets 11482
All time avg. posts per day 19

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#12031 – 4SEO installed, but component not found

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 10 October 2025 13:10 UTC
Kloostra

Hi, last year I created a new site based on another site. The original site had 4SEO installed, but the new site was really simple and the owner had no interest in SEO, so 4SEO was uninstalled there.

Now hoever, 4SEO needs to be installed again, so I uploaded and installed the package again. The site tells me that the installation was successfull, but when I click the link to go to the component, the component is not there. Are there perhaps old remains in the filesystem that could have created the issue?

In System >> Extensions, the component, package and plugins seem nicely installed, and after installation, Joomla detected that there was an update for the component that was also installed correctly.

 

 

Friday, 10 October 2025 13:28 UTC
wb_weeblr

Hi

That's not something 4SEO would have an impact on, menus, installation and so on are a Joomla thing.

My best guess is that you did not uninstall 4SEO, or at least not properly, or it was disabled before being uninstalled? and maybe 4SEO is disabled in the Joomla list of extensions?

Best regards,
Yannick Gaultier
https://weeblr.com | @weeblr

 

 
Friday, 10 October 2025 13:35 UTC
Kloostra

Ah, indeed it was installed in an inactive status.

Thanks, should have seen that myself. Time for weekend ;)

Friday, 10 October 2025 14:14 UTC
wb_weeblr

Hi

Glad it's sorted out! Closing this ticket now, feel free to open a new one as needed.
 If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

- 4Analytics is our latest extension: fully-private analytics for Joomla (3, 4 & 5) - Simple and super-light private analytics. No more cookie-banner!
- 4Command brings you Faster and Simpler Joomla (3, 4 & 5) website content management and administration.
- 4AI is the AI-powered assistant for Joomla 3,4&5. Discover it now!


Best regards,
Yannick Gaultier
https://weeblr.com | @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.