• Home
  • Get help
  • Ask a question
Last post 1 hour 11 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70348
All time tickets 10857
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#10861 – Problem after cloning with yoursite

Posted in ‘4SEO’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 27 February 2024 14:49 UTC
HDcms

Hi
I've had a problem for some time.
I cloned a Joomla 3 site which had the 4SEO version.
There was no error message but each time I clicked on a link on the cloned site, I was redirected to the initial site.
The developer of yoursite found that it was related to 4SEO, due to the fact that it stored the initial URL.
I uninstalled 4SEO on the clone and it produces an 404 error
https://example.fr/clone_ysts_agk1z/
Can you see with it if there is a bug between your 2 extensions?

Regards

 
Tuesday, 27 February 2024 15:30 UTC
wb_weeblr

Hi

The developer of yoursite found that it was related to 4SEO, due to the fact that it stored the initial URL.

4SEO must be configured at all times with the site current URL. The actual site URL is needed for various SEO purpose and cannot be guessed. Set the current website address under Pages | Settings | Site | Website home address

I clicked on a link on the cloned site, I was redirected to the initial site.

This would only happen due to 4SEO if you configured it to Always redirect to site main address (under Pages | Settings | Site).

That option is disabled by default and should not be enabled unless you have a good reason.

I uninstalled 4SEO on the clone and it produces an 404 error

4SEO does not cause 404 errors. It's an SEO tool, it does not respond to requests. Especially if it's been uninstalled! It's not there, it cannot cause any issue!

I can't be sure as I don't know how exactly your site is doing cloning but the first thing that comes to mind is that you installed your clone in a subfolder of your main site, therefore you mayb have to modify the .htaccess file of your main site to let the subfolder site work.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 29 March 2024 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.