Hi
Can the www be a problem?
You should test for yourself, just load it in your browser.
It's not really a problem, but you need to fix that.
The problem is what we discussed in your other tickets and the fact you were using the site sometimes with www and sometimes without www (and possibly changes in settings).
The first thing to do is make sure 4SEO is configured correctly:
This input field must have exactly https://example.it/
This is because you added the redirect somewhere and now the site is always accessed through https://example.it/.
When you have done that, have 4SEO update the robots.txt by:
- go to Sitemaps | Settings
- set Add to robots.txt file to No
- wait a few seconds
- set back Add to robots.txt file to Yes
This will cause 4SEO to first remove the line about the sitemap from the robots.txt and then add it back, this time with the current website home address.
Best regards
Yannick Gaultier
weeblr.com / @weeblr