#10581 – Problem with image on error-page

Hi

First off, you say you use this image in 4SEO error page, but when I try to display this error page, all seems to work:

Conclusion: these 404s do not come from the 4SEO error page.

So I'm guessing you use that image elsewhere. Having the kind of URLs you mentioned means that the image URL in the pages causing these errors is relative.

Meaning the URL is rendered as <img src="/images/Gekko.png".../>. Notice the missing leading / in the src attribute.

So you should try and find where else on the site you use that image and that's where the error should be fixed.

Also note that not all of your faulty URLs follow the same pattern: some also have double-images. But again, they all look like relative URLs to me.

One last thing to note: some URL use gekko.png, some others Gekko.png. These are not the same, it's one or the other.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

I did not mean inside or related to 4SEO. Inside of 4SEO, your settings are correct and I did check that in the 2 places where 4SEO is using this images (OGP tags output for Social Networks and 404 error page), this is working as expected.

In both cases, the URL is correct and the image renders as expected with no error.

Could this have anything to do with the option: "Always redirect to lowercase URLs" in the Page settings of 4SEO?

Not really. If the file exists, then images are not rendered through Joomla. Your webserver responds directly with the image and Joomla or 4SEO do not have any impact on the image URL or content.

If the image is a 404, then yes, the URL will likely go through 4SEO as it will try to apply the redirect to lowercase thing.

Importantly, this is not the source of the 404. The sequence of event is:

1. A request is made for begrippen/insecten/images/Gekko.png

2. That URL is wrong, the file does not exist in the folder /begrippen/insecten/images on your server disk,  so your .htaccess sends the request to Joomla, in case Joomla would know what to do

3. At this stage, 4SEO likely redirects to the lowercase version, begrippen/insecten/images/gekko.png

4. This fails too of course, and you see a 404 error record with the lower case name

But again, that's not the source of the 404. The source of the 404 is that the URL is incorrect in the first place, it should be /images/Gekko.png

I don't use the image anywhere else, 

It does not have to be you. It can be any crawler on the web, any browser extension running on one of your visitors...

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi

You're welcome (Sorry, saw your post and forgot to reply yesterday!). Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Best regards

Yannick Gaultier

weeblr.com / @weeblr