Last post 6 hours 18 min ago

Posts last week 94

Average response time last week 34 min

All time posts 67837

All time tickets 10483

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#10261 – Issue with Open Graph Description When Sharing an Article

Posted in ‘4SEO’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 09 August 2023 01:54 UTC

trekantmedia

Hello 4seo Support Team,

I'm encountering an issue with the Open Graph configuration on my Joomla site using your extension. When I enable the Open Graph settings in 4seo and share an article, the description that appears is not specific to the article. Instead, it defaults to the generic site description.

This is not ideal as each article has its own unique description, and I would like that specific description to appear when the article is shared on social platforms.

Could you please guide me on how to resolve this issue, ensuring that the correct article description appears in the Open Graph tags?

Thank you for your assistance.

Best regards,

Wednesday, 09 August 2023 08:21 UTC

wb_weeblr

So first, please always make sure to provide a full and real link to such page, so that a/ I can run check on the page source code and b/ we can discuss the same thing

Instead, it defaults to the generic site description.

I don't think your problem is with OpenGraph but instead with the page meta description.

- 4SEO uses the meta description for the OpenGraph description field

- if a page has no meta description, 4SEO will try to automatically build one (unless you disabled that)

- in your case, and without actually seeing the page, I'm pretty sure it does have a meta description, set by Joomla

The most likely reason for that generic description is that you filled in the "Meta description" field in Joomla global configuration.

You should not do that, clear it and the problem should be solved.

The problem with setting a Meta description in Joomla global configuration is that Joomla will use that by default if no other description exists.

So in your case, Joomla is setting the global meta description on ALL your pages and this is what 4SEO uses it.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Wednesday, 09 August 2023 08:40 UTC

trekantmedia

Thanks.

Site: www.example.com

User: example
Pass: example

Wednesday, 09 August 2023 11:12 UTC

wb_weeblr

I already responded and provided the suggested solution, which is not an issue in 4SEO but in Joomla configuration.

Have you applied the Joomla configuration?

Best regards

Yannick Gaultier

Wednesday, 09 August 2023 21:16 UTC

trekantmedia

Solved! 👏👏👏💪💪🥰🥰🥰

Thanks!!

Thursday, 10 August 2023 07:55 UTC

wb_weeblr

Glad to hear that! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

4AI is the new AI-powered assistant for Joomla 3&4. Discover it now!

Best regards

Yannick Gaultier

weeblr.com / @weeblr

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.