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#11842 – 4AI Pro – does not work standalone as expected

Posted in ‘4AI’

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Sunday, 15 June 2025 21:46 UTC

dragance-bgd-gmail-com

Dear Weeblr team,

I purchased a 4AI Pro license expecting it to work as a standalone extension, based on the description on your website. After setting it up and successfully connecting to the OpenAI API, the extension does not work – the $ai popup shows an error and no options are loaded.

It turns out that 4AI Pro cannot function without also installing the 4SEO extension, as even basic features like prompt management are missing unless 4SEO is present.

This dependency was not clearly mentioned at the time of purchase, and the product page describes 4AI Pro as fully functional on its own.

I kindly ask for clarification and assistance, as I currently cannot use the product I paid for.

Monday, 16 June 2025 08:52 UTC

wb_weeblr

4AI is an independent extension and of course does not require anything else, whether 4SEO, any other of our extension or anything that's not included.

It turns out that 4AI Pro cannot function without also installing the 4SEO extension, as even basic features like prompt management are missing unless 4SEO is present.

This is of course incorrect.

This does not denote that 4SEO is required. Only that this particular error (which I have not seen before and can't say where it's coming from) does not happen when 4SEO is present. Just in case, I have tested again running 4AI on sites without any other of our extensions and all works as expected.

So to understand what's causing this issue on your site:

- what are you doing exactly when the error occurs?

- have you tried doing the same thing with another browser (ie chrome, firefox, Safari) depending on your platform?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Monday, 16 June 2025 10:06 UTC

wb_weeblr

Hi again,

I have looked at the error message again, and I believe I understand why this is happening. I have made a new version that should prevent the error. Please download it from the development versions download area , install over your current one and confirm it's all working as expected.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Monday, 16 June 2025 16:34 UTC

dragance-bgd-gmail-com

Hello,

First of all, thank you very much for your quick response, kind support, and the updated version of 4AI. The issue I previously reported is now resolved, and the extension works perfectly. I truly appreciate your effort and dedication.

I must also say that I misunderstood the relationship between 4AI and 4SEO — now I clearly see that 4AI is indeed fully independent. I apologize for my earlier confusion and appreciate your patience in clarifying this.

As a sign of gratitude and to support the Joomla community, I would be happy to provide you with a complete Serbian translation (Latin script) of 4AI, both frontend and backend.

Just a small technical note:
In Joomla, sr-RS typically refers to Serbian Cyrillic (official script), while sr-YU is often used to represent Serbian Latin (widely used in everyday communication). My translation uses sr-YU, fully aligned with Latin spelling conventions.

Let me know the best way to submit the translation files — I'm ready to send them right away.

Thank you again for everything, and keep up the great work!

Best regards,
Gagi

P.S. If you'd like to implement full Serbian (Latin script) translation directly into 4AI, I’d be happy to send you the translated language files for easy integration.

Tuesday, 17 June 2025 08:45 UTC

wb_weeblr

Hi Dragan,

Happy to see that you are able to use 4AI as expected now, and that you also were able to translate it to match your own language.

I am however not able to take in your translation as I have settled on a list of 22 languages that is standard across all my extensions. As you can guess, this was only made possible when I developed a tool to use AI-translation. I have stopped collaborating with translators a couple of years ago and now all translations are automated, mostly as it was extremely hard to maintain all translations up to date after the initial translation effort (Italian and German had like 50% missing strings for instance).

These 22 languages are packaged together with each extension, making it very easy for users to have an extension in their language. AI-translation is reasonably good, and only need a few fixes here and there.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Tuesday, 17 June 2025 09:40 UTC

dragance-bgd-gmail-com

Hi Yannick,

Thank you for your explanation — it all makes perfect sense. I really appreciate the effort you’ve put into making 4AI accessible and maintaining translations through AI automation.

Even though Serbian won't be among the official languages, I’m glad I was able to adapt the extension for my personal use. Your work is impressive, and 4AI is an excellent addition to Joomla.

Thanks again and all the best with your future updates!

Warm regards,
Dragan Subotic

PS: You can close the ticket, and thank you once again for everything!

Tuesday, 17 June 2025 12:06 UTC

wb_weeblr

You're welcome and thank you for your kind words! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

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Best regards

Yannick Gaultier

weeblr.com / @weeblr

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