Hi, we have problem with 4ai. After installing the component and trying to save the license or any another change, an error appears -> There was an error trying to save configuration to the server. Please reload the page or try again later. Details: View developer tools console for details. and in the console we can see 2 errors (attached image) PHP 8.3 , Joomla 5.1.0 How we can fix that?
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#11055 – 4AI - There was an error trying to save configuration to the server
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wb_weeblr
Hi
This is well-documented issue in one of the extensions you are using on your site. These extensions have a bug that causes this error. These can be:
- an old version of WidgetKit by YooTheme (they released a fixed version quite some times ago)
- most often it's one of the JoomlaTools extensions (Docman, Logman), or an extension that use JoomlaTools framework (such as JReviews). If you have a system plugin called "Joomlatools" or "Koowa', that's the problem. Joomla has been aware of that bug for a very long time but I'm not aware if their recent releases have fixed the bug.
You can find all details on the 4AI Troubleshooting documentation page.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
system
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