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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#11014 – 4Ai error submit an new article from 4Ai

Posted in ‘4AI’
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Friday, 19 April 2024 15:59 UTC
corcosan

Hello

I have a problem - I get the error in the picture when I try to save the new article

 

 

 
Friday, 19 April 2024 16:46 UTC
wb_weeblr

Hi

Most likely another extension is interfering by doing something it should not do.

I'd suggest opening the Joomla error log files, in the /administrator/logs folder to find a more detailed error message, which will tell us which extension is failing  (you can use our 4Logs free plugin to view these log files very easily, you can get it from the JED directly).

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 19 April 2024 17:00 UTC
corcosan

Hi

I install 4logs and i download this 2 file about 4Ai problem

 
Saturday, 20 April 2024 06:38 UTC
corcosan

Hi

The logs file

 
Monday, 22 April 2024 07:48 UTC
wb_weeblr

Hi

Thanks for that. The bug is in your template, HelixUltimate:

<?php
// wbLib log file			
defined('WBLIB_VERSION') || die;

DATE	TIME	TYPE	IP	USER	MESSAGE
2024-04-19	18:52:56	error	79.112.40.147	62 ([email protected])	/home/iasi365/public_html/example.com/libraries/src/HTML/Helpers/Jquery.php::57 Call to a member function getWebAssetManager() on null - #0 /home/iasi365/public_html/example.com/libraries/src/HTML/HTMLHelper.php(292): Joomla\CMS\HTML\Helpers\Jquery::framework()
#1 /home/iasi365/public_html/example.com/libraries/src/HTML/HTMLHelper.php(146): Joomla\CMS\HTML\HTMLHelper::call(Array, Array)
#2 /home/iasi365/public_html/example.com/plugins/system/helixultimate/helixultimate.php(140): Joomla\CMS\HTML\HTMLHelper::_('jhtml.jquery.fr...')
#3 /home/iasi365/public_html/example.com/libraries/src/Plugin/CMSPlugin.php(289): PlgSystemHelixultimate->onContentPrepareForm(Object(Joomla\CMS\Form\Form), Object(Joomla\CMS\Object\CMSObject))

 

It looks like it's calling the Joomla Web Assets Manager without checking first the context, that is whether this is an HTML page or not.

I'd suggest talking to the HelixUltimate framework developers to get a fix.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 23 May 2024 05:34 UTC
system
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